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Command and Control Centers (Fixed and Mobiles)

CCC is the specialized subdivision of the operational service of an utilities company, that handles calls from citizens regarding incidents and actions capable to interfere in the good functioning of the system or emergency situations, ensuring the training and coordination of the emergency task force by offering support during the emergency operation.

Technical structure and operation description:

1. Voice communication module

• Fixed telephony on the national operator’s network through digital flux

• Mobile telephony (interfaces into the mobile telephony networks)

• Conventional radio or professional digital communication

2. Voice logger module

Internal recording of voice communication, for further analysis of the way the operational situation was handled, will be available

3. Data communication module

Ensures the communication between computers / mobile devices and the central servers that house the company’s applications.

4. Switching module

Allows the operator at the command post to transfer between all voice communications of all the allocated resources, regardless of the communication environment. In this manner, the members of the task force, that use different technologies for voice communication (analog or digital) or use unconnected lines, can communicate through the functionalities offered by this module.

5. GIS module

Ensures the visualization of resources on the field (digital-GIS map of the covered area and GPS location mobile crews through the use of an AVL application), allowing the operator of the CCC to:

• Manage incidents

• Plan resources

• Monitor the intervention

• Analyze the efficiency of an intervention

• Administration capabilities

6. VideoWall

Equipped with a device that controls the display from any video signal and TV cable input; it can acquire any video signal from the CCTV inputs installed in the designated area. The application can manage the operation of remote video cameras.

7. Storage and backup module with disaster recovery capabilities

Allows for the storage of data/images/calls relevant to the case analysis under law requirements. Also, it ensures the needed support for system recovery in case an unforeseen event has caused the system to malfunction.

8. Headquarters secured access

Access control is a system that allows monitoring the access to critical designated resources through an automated data acquisition system. Such a system is viewed as a second layer of security, in case of physical monitoring and control.

9. Power module

This system is composed from the UPS-s that power all the equipments and systems, even when the power grid is unavailable. The application allows for integration of power generators.

10. Alarm monitoring module

Ensures the automatic supervision and handling of certain predefined alarms, generated by sensors mounted in critical points and issues proposals for alarm handling given an approved work procedure.

11. Fire detection and extinction

Detects the starting of a fire in the protected areas and sends alarms to the personnel and the fire fighters for putting out the fire. The detection is precise and controllable, the detection of a fire being followed by the triggering of the local fire alarm.The fire can be signaled automatically or manually.

12. Training module

Training the operators to work in a Command and Control Centre is a very important activity, but also time and resource consuming. The prompt and correct response in stress related situations is usually determined by the operator’s knowledge and by his ability to work with different equipments and information in a very short time.

Download Mobile CCC brochure
Download Fixed CCC brochure
Download Chemical, Biological, Radiological and Nuclear Recon Vehicle brochure